Accessibility Statement

Our Commitment

Zelo is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

We have implemented the following accessibility features on our platform:

Assistive Technologies

Our platform is designed to be compatible with the following assistive technologies:

• Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to identify and resolve any accessibility barriers. Known limitations include:

• Some older PDF documents may not be fully accessible
• Third-party content or plugins may not meet all accessibility standards
• Some complex interactive features are being improved for screen reader users

Feedback

We welcome your feedback on the accessibility of Zelo. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: accessibility@zelo.com
• We aim to respond to accessibility feedback within 5 business days

Continuous Improvement

We are committed to continuously improving accessibility. Our efforts include:

• Regular accessibility audits
• User testing with people who have disabilities
• Staff training on accessibility best practices
• Integration of accessibility into our development process