Back to Home

Cookie Policy


Last Updated: 2026-01-27


This Cookie Policy explains how Zelo uses cookies and similar technologies when you visit our platform. This policy should be read alongside our Privacy Policy.


1. What Are Cookies?


Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.


2. Types of Cookies We Use


2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function properly. They include:

  • Authentication cookies (keeping you logged in)
  • Security cookies (CSRF protection, fraud prevention)
  • Session cookies (maintaining your session state)
  • Load balancing cookies

  • **You cannot opt-out of these cookies** as they are required for the platform to work. These do not require consent under GDPR.


    | Cookie | Purpose | Duration |

    |--------|---------|----------|

    | session_id | Session management | Session |

    | csrf_token | Security | Session |

    | auth_token | Authentication | 30 days |


    2.2 Functional Cookies

    These cookies enable enhanced functionality and personalization:

  • Language and locale preferences
  • Theme preferences (light/dark mode)
  • Remembered form settings
  • Accessibility preferences

  • | Cookie | Purpose | Duration |

    |--------|---------|----------|

    | locale | Language preference | 1 year |

    | theme | Display preference | 1 year |


    2.3 Analytics Cookies

    These cookies help us understand how visitors use our platform:

  • Pages visited and time spent
  • Navigation patterns and user journeys
  • Error and performance tracking
  • Feature usage analytics

  • We use privacy-focused analytics that:

  • Do not track across websites
  • Anonymize IP addresses
  • Respect Do Not Track signals

  • | Cookie | Purpose | Duration |

    |--------|---------|----------|

    | _analytics | Usage tracking | 1 year |


    2.4 Marketing/Advertising Cookies (Optional)

    We may use these cookies to:

  • Measure advertising effectiveness
  • Track conversions from ads
  • Show relevant advertisements (if applicable)

  • **You can opt-out of marketing cookies** through our cookie preferences or browser settings.


    3. Third-Party Cookies


    Some cookies are placed by third-party services we use:


    | Provider | Purpose | Privacy Policy |

    |----------|---------|----------------|

    | Payment Partner | Payment processing, fraud prevention | Contact us for details |

    | Google (optional) | Analytics | policies.google.com/privacy |


    These third parties have their own privacy policies governing their use of cookies.


    4. How to Manage Cookies


    4.1 Cookie Consent Banner

    When you first visit our site, you will see a cookie consent banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your preferences

  • 4.2 Cookie Settings

    You can change your cookie preferences at any time by:

  • Clicking "Cookie Settings" in the website footer
  • Using the cookie preference center

  • 4.3 Browser Settings

    Most browsers allow you to:

  • View cookies stored on your device
  • Delete individual or all cookies
  • Block all or third-party cookies
  • Set preferences for specific websites

  • Browser-specific instructions:

  • Chrome: chrome://settings/cookies
  • Firefox: about:preferences#privacy
  • Safari: Preferences > Privacy
  • Edge: edge://settings/privacy

  • Note: Blocking essential cookies may affect platform functionality.


    4.4 Do Not Track (DNT)

    We honor "Do Not Track" browser signals. When DNT is enabled:

  • Analytics cookies are disabled
  • Marketing cookies are disabled
  • Only strictly necessary cookies remain active

  • 5. Cookie Duration


  • **Session Cookies**: Deleted when you close your browser
  • **Persistent Cookies**: Remain for a set period (see tables above, maximum 1 year)

  • 6. Updates to This Policy


    We may update this Cookie Policy as our practices change or as required by law. Material changes will be communicated via our website.


    7. Contact Us


    For questions about our cookie practices:

  • Email: privacy@getzelo.co
  • Address: 5830 E 2nd St, Ste 7000 #31975, Casper, Wyoming 82609, USA