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    Cookie Policy


    Last Updated: 2026-01-27


    This Cookie Policy explains how Zelo uses cookies and similar technologies when you visit our platform. This policy should be read alongside our Privacy Policy.


    1. What Are Cookies?


    Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.


    2. Types of Cookies We Use


    2.1 Strictly Necessary Cookies

    These cookies are essential for the platform to function properly. They include:

  1. Authentication cookies (keeping you logged in)
  2. Security cookies (CSRF protection, fraud prevention)
  3. Session cookies (maintaining your session state)
  4. Load balancing cookies

  5. **You cannot opt-out of these cookies** as they are required for the platform to work. These do not require consent under GDPR.


    | Cookie | Purpose | Duration |

    |--------|---------|----------|

    | session_id | Session management | Session |

    | csrf_token | Security | Session |

    | auth_token | Authentication | 30 days |


    2.2 Functional Cookies

    These cookies enable enhanced functionality and personalization:

  6. Language and locale preferences
  7. Theme preferences (light/dark mode)
  8. Remembered form settings
  9. Accessibility preferences

  10. | Cookie | Purpose | Duration |

    |--------|---------|----------|

    | locale | Language preference | 1 year |

    | theme | Display preference | 1 year |


    2.3 Analytics Cookies

    These cookies help us understand how visitors use our platform:

  11. Pages visited and time spent
  12. Navigation patterns and user journeys
  13. Error and performance tracking
  14. Feature usage analytics

  15. We use privacy-focused analytics that:

  16. Do not track across websites
  17. Anonymize IP addresses
  18. Respect Do Not Track signals

  19. | Cookie | Purpose | Duration |

    |--------|---------|----------|

    | _analytics | Usage tracking | 1 year |


    2.4 Marketing/Advertising Cookies (Optional)

    We may use these cookies to:

  20. Measure advertising effectiveness
  21. Track conversions from ads
  22. Show relevant advertisements (if applicable)

  23. **You can opt-out of marketing cookies** through our cookie preferences or browser settings.


    3. Third-Party Cookies


    Some cookies are placed by third-party services we use:


    | Provider | Purpose | Privacy Policy |

    |----------|---------|----------------|

    | Payment Partner | Payment processing, fraud prevention | Contact us for details |

    | Google (optional) | Analytics | policies.google.com/privacy |


    These third parties have their own privacy policies governing their use of cookies.


    4. How to Manage Cookies


    4.1 Cookie Consent Banner

    When you first visit our site, you will see a cookie consent banner allowing you to:

  24. Accept all cookies
  25. Accept only necessary cookies
  26. Customize your preferences

  27. 4.2 Cookie Settings

    You can change your cookie preferences at any time by:

  28. Clicking "Cookie Settings" in the website footer
  29. Using the cookie preference center

  30. 4.3 Browser Settings

    Most browsers allow you to:

  31. View cookies stored on your device
  32. Delete individual or all cookies
  33. Block all or third-party cookies
  34. Set preferences for specific websites

  35. Browser-specific instructions:

  36. Chrome: chrome://settings/cookies
  37. Firefox: about:preferences#privacy
  38. Safari: Preferences > Privacy
  39. Edge: edge://settings/privacy

  40. Note: Blocking essential cookies may affect platform functionality.


    4.4 Do Not Track (DNT)

    We honor "Do Not Track" browser signals. When DNT is enabled:

  41. Analytics cookies are disabled
  42. Marketing cookies are disabled
  43. Only strictly necessary cookies remain active

  44. 5. Cookie Duration


  45. **Session Cookies**: Deleted when you close your browser
  46. **Persistent Cookies**: Remain for a set period (see tables above, maximum 1 year)

  47. 6. Updates to This Policy


    We may update this Cookie Policy as our practices change or as required by law. Material changes will be communicated via our website.


    7. Contact Us


    For questions about our cookie practices:

  48. Email: privacy@getzelo.co
  49. Address: 5830 E 2nd St, Ste 7000 #31975, Casper, Wyoming 82609, USA